Terms + Conditions

IMPORTANT

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Please don't forget to check the size charts when ordering when custom items! Each shirt is custom made when you order, so no exchanges are given if you order the wrong size. Please check the size and color chart, before you purchase.

Color Disclaimer

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Product color may slightly vary due to photographic lighting sources or your monitor settings.

Quantities vary per color.

Care Instructions:

Machine wash separately inside out in cold water.
DO NOT use any bleach or fabric softener.
Tumble dry at a low-temperature setting, do NOT line dry.
DO NOT use iron on the print.
 

Please follow the instructions for a long-lasting t-shirt/tank

* Machine wash warm, inside out, with like colors.

*Only non-chlorine bleach.

*Tumble dry low or lay flat (recommended)

*Medium iron.

*Do not iron decoration directly. Place a thin cotton fabric on decoration and iron without steam on low heat.

* Do not dry clean.

We use high-quality HTV (Heat Transfer Vinyl) on all garments. 

The unisex t-shirts are true to size.

FABRICATION: 100% Airlume combed and ring-spun cotton, 32 single 4.2 oz.

HEATHER SHIRT FABRICATION: 52% COMBED AND RING-SPUN COTTON, 48% POLYESTER

Sizing

 

Most sizes are offered. Please don't forget to check the size charts when ordering when custom items! Each shirt is custom made when you order, so no exchanges are given if you order the wrong size. Please check the size and color chart, before you purchase.

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Lead Time

Because each piece is made to order, our lead time is order specific and can range from 3-10 days depending on size and design complexity.  You will be notified before your order starts if your order will take longer than 2 weeks.  You are encouraged to email me at kraftydime@gmail.com to inquire about our availability. 

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Shipping

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Due to the customization of our products, most orders are shipped within 7-14 business days.  Orders ship out via USPS from GA.

 

I offer USPS STANDARD shipping. If you need your item sooner, I can also offer EXPEDITED domestic shipping options for an additional fee. Contact me for Expedited Shipping.

Your package comes with a Tracking Number that will be sent to you via email when we process your order; however, information about the progress of your package is usually not updated until 24 hours after your order has shipped.

Once a package is marked as shipped, I am unable to make changes to the delivery address.

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Returns and Refunds
If for some reason you are not 100% satisfied with your purchase, please email kraftydime@gmail.com, and I will try my best to make it right for you.  I will gladly accept returns and exchanges under the following terms:

1. Contact me within 14 days of delivery

2. Ship items back within 30 days of delivery

3. Document briefly in writing the reason(s) for the return or exchange and how you would like me to remedy the situation.

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Stock and Delivery

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Please feel free to contact me if you want to double-check availability and projected shipping/delivery times before placing an order.

I will do all that I can to ensure your order is dispatched as quickly as possible. Delivery companies are under a lot of strain during certain times of the year and we depend on these services. Please note that despite best efforts some of these services may be disrupted.

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I am based out of Georgia and I will interact with you in regard to your order directly.  Although I have inventory on hand, most orders are customized and may require additional products.  Please bear this in mind if you are ordering a gift for a specific time. 

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If not otherwise stated, estimated delivery times can be given for your order upon request.  I work very hard to meet the delivery times quoted and aim to be as quick as possible, especially if something is needed for a gift. Please bear in mind that delivery times are estimates and postal services aren’t always as reliable as we’d like them to be! At times of public holidays (e.g Christmas, Easter and bank holidays) delivery may take a little longer. 

If you need something by a given date and are unable to communicate this via our site, please do contact us via email, Facebook, or telephone and I will do my best to help you.

Although I will make every attempt to fulfill all orders, there are times when this may not be possible.  Unfortunately, I cannot fulfill any obligations if circumstances beyond reasonable control arise or acts of God if products required for your order unexpectantly become out of stock if I am unable to obtain authorization for your payment.   

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If you're ordering from outside the US please note that customers are responsible for any customs, import charges/duties that may be incurred and must comply with any local regulations. Any tax and duty costs payable outside of the US is the full responsibility of the customer.

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Conditions of return

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Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders

• Perishable products (like food or flowers)

• Digital downloads

• Intimate items (for health/hygiene reasons)

I encourage you to please use an insured method of dispatch and obtain proof of posting if you are returning products to me.  I can’t accept liability for returned goods being lost or damaged in transit.

 

Questions & Comments:

 

Please email us at kraftydime@gmail.com with any questions you may have, and I will try to get back to you as soon as possible.

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Disclaimer

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I hope that the craft information and news I provide for you is both useful and interesting. Please be aware that details are liable to change and information is only provided as a guide and not as a recommendation or an endorsement.  I provide links to other sites for your reference. Please be aware that these sites may not have the same strict privacy policy as I do and I cannot accept responsibility for their content.